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Overview

Please note that we do not provide *returns or refunds for working products. However, if you receive a faulty product, please contact us no later than 7 days from receivings date follow the steps below for a resolution:

    1. Fill out the contact form  contact us on our website and include your order ID.
    2. After we answered your email please provide evidence: In case of a faulty product, please take a video or picture showcasing the issue.
    3. After faulty product confirmation or needed further investigation we will provide you with return address.  Dependent on product and case we will provide you with fullfilment center address or factory address in HONGKONG

Please keep in mind that our website specializes in selling computer and mobile phone parts, and we only deal with returns and refunds for faulty products and shipping fees are not refundable.

 
*EU customers : unused physical items can be returned within 14 days .  Customer cover all shipping expenses.

Need help?

Contact us   for questions related to refunds and returns.